Tuesday, April 12, 2011

CHAPTER 1: REPORT CHARACTERISTICS

LEARNING OBJECTIVES

  1. Explain the functions of business reports
  2. Classify typical business reports
  3. Describe the characteristics of effective reports
  4. Identify ethical concerns related to report writing
  5. Identify behavior that contributes to effective collaboration
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Q: What are the functions of business reports?
A: The functions of business reports are:
  • Organized
  • Objective presentation of observations, experiences, or facts
  • The decision-making process

Q: How many ways are there in classifying business reports?
A: There're six ways to classify business reports:
  • Function
  • Frequency
  • Subject matter
  • Level of formality
  • Reader-Wriiter relationship
  • Communication medium

Q: What is an effective report?
A: An effective report is understood by the reader as the writer intended, and it influence the reader to act as the writer desired. The writer's objectives are most likely to be achieved if they correspond with the needs and objectives of the reader. As effective report is empathetic, accurate, complete, concise, and clear. Above all, an effective report presents information ethically.

Q: How to identify ethical concerns related to report writing?
A: To identify ethical concerns related to report writing, there're two strategy that will help you through ethical pitfalls while writing are to avoid manipulative language and to be guided by an ethical model as you make writing decision.

Q: What are behaviors that contributes to effective collaboration?
A: Behaviors that contributes to effective collaboration are:
  • Have empathy for the other collaborators
  • Be considerate of others
  • Be loyal to the group without agreeing with everything
  • Invite criticism of your contributions and be ready to criticized your own ideas
  • Understand that communication often breaks down
  • Remember hat most ideas that are not obvious seem strange at first









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